Educational Technology

At the Silberman School of Social Work, all courses have a required online component. Hybrid courses are two hours in the classroom and one hour online each week; Super-hybrids have three in-person sessions during the semester, the remaining sessions are held online. To facilitate the online component of your class, you will use Blackboard, Hunter’s course management system (CMS).

For Blackboard-specific questions or issues, please email:

For workshops on Blackboard or other technologies, please visit the SSSW Events Calendar.

Tips/Strategies Sheets:

Getting Started with Blackboard
A Visual Guide to Blackboard

Classroom Technology

The Audio Visual Support team at Silberman School of Social Work does regular checks of the classroom technology throughout the semester. However, if you need specific equipment for the classroom please email the helpdesk. If you have any questions about placing a request, please call audio visual services directly at 212-396-7670.

The Visual Guide will help you navigate the black control panel and the AV rack located in each classroom. If you need additional help, we encourage you to request an orientation to classroom technology by emailing the helpdesk.

Email the Helpdesk

Hours of Operation
Monday – Thursday: 8:30am to 10:00pm
Friday – Saturday: 9:00am to 5:00pm
Sunday: Closed

If you are having technical issues with any of the school-supported technologies, please contact the Helpdesk:

Phone: 212-772-HELP